Casaevideo BR Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Customer Service4.3
- Good Value4.2
- Return Policy4.7
- Shipping & Delivery4.7
Recent Customer Reviews (8)
Michelle Cook
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Patrick Ruwolt
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Tamara Amon
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Torfi Theodórsson
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Katrin Fruehauf
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Cecil Bisliev
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Arthur Courson
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Elise Skinner
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Casaevideo BR Pricing
Smart TVs
R$1,349.90 - R$2,282.30
Basic cell phones
R$139.90 - R$299.00
Casaevideo BR Pros & Cons
Pros
1
The website has a medium-risk trust score (65.6/100), indicating it is likely a legitimate business with valid HTTPS security and no blacklist detection.
2
Casa & Video is a well-established company founded in 2009, with a strong presence in Rio de Janeiro and 29 municipalities, including over 200 physical stores.
3
The company offers a wide range of products such as household appliances, electronics, smartphones, tools, and air conditioning at competitive prices.
4
Customer reviews on platforms like Yourviews show mostly positive feedback, with ratings around 4.4/5 and comments praising easy transactions, fast delivery, and good customer service.
5
The company provides an official app with over 1 million downloads and a 4.4-star rating, indicating a good user experience and active customer engagement.
CONS
1
Some customers report issues with stock availability and delayed communication, where the company blames partners for order problems.
2
There are mixed reviews, including some negative experiences related to product delivery and customer service delays.
3
The Scam Detector rates the site as medium risk rather than low risk, suggesting some caution is warranted when purchasing.
4
The proximity to suspicious websites is rated 6/100, which is low but still a point to consider for security-conscious buyers.
Casaevideo BR Features and Benefits
Features
Medium-risk trust score (65.6/100)
indicating it is likely a legitimate business with valid HTTPS security and no blacklist detection.
Well-established company
founded in 2009, with a strong presence in Rio de Janeiro and 29 municipalities, including over 200 physical stores.
Wide range of products
such as household appliances, electronics, smartphones, tools, and air conditioning at competitive prices.
Mostly positive customer feedback
ratings around 4.4/5 and comments praising easy transactions, fast delivery, and good customer service.
Official app
over 1 million downloads and a 4.4-star rating, indicating a good user experience and active customer engagement.
Extensive product variety
covering household goods, electronics, furniture, and technology, allowing customers to find diverse items for home and office needs in one place.
Physical presence and accessibility
with over 79 stores primarily in Rio de Janeiro state, providing both in-store and online shopping options.
Online shopping convenience
through their website, which offers product browsing, special offers, and exclusive discounts, enhancing customer access and purchase flexibility.
Additional services
such as technical assistance, a dedicated mobile app for easier shopping, and a store credit card (Cartão CASA&VIDEO) to facilitate purchases.
Competitive pricing and promotions
including discounts and coupon sections available on their app and website, aimed at providing cost savings to customers.
Customer support and policies
including clear privacy, security, exchange policies, and delivery terms to ensure a reliable shopping experience.
Payment discounts
10% off on the first purchase via the Casa&Video app (exclusions for TVs, smartphones, and some categories), discounts for PIX payments, and installment options.